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Exercise details not loading

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‎06-22-2019 16:21 - last edited on ‎06-23-2019 12:23 by Fitbit Moderator

‎06-22-2019 16:21 - last edited on ‎06-23-2019 12:23 by Fitbit Moderator

Hi!

 

I had a long ride on a bike.

 

I see training in the dashboard
But I can not view the page with details.

When I click "view details", I get:

"Oops! Something's not right..."

Smiley Sad

 

https://yadi.sk/a/e3v70zl2kJb7Vw/5d0eb6955a990740bb8dfd39 https://yadi.sk/a/e3v70zl2kJb7Vw/5d0eb6955a990740bb8dfd3a https://yadi.sk/a/e3v70zl2kJb7Vw/5d0eb6955a990740bb8dfd38

 

Moderator edit: Subject for clarity 

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‎06-23-2019 12:23

‎06-23-2019 12:23

Hello @Vasay thanks for bringing this to my attention, I'm happy to help you today and give you a warm welcome to our Community Forums!

 

Thank you for the details and the pictures that were shared with me. I've mentioned this to my team and they informed me that they are aware of this situation where the details are not being displayed and are working to resolve this as soon as possible. Rest assured, your activity data was synchronized with your Fitbit account. 

 

Thanks for your patience and understanding, let me know if you have any additional questions in the meantime we work on this.

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