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Exercise won't open on Ionic

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‎04-08-2021 02:42 - last edited on ‎04-09-2021 06:04 by

‎04-08-2021 02:42 - last edited on ‎04-09-2021 06:04 by

Tap the tile to start tracking and it does nothing.

 

 

Moderator edit: subject for clarity 

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Accepted Solutions

‎04-09-2021 06:12

In response to LiliyaFitbit

‎04-09-2021 06:12

Support walked me through a factory reset; happy to say I was back to tracking this morning.

View best answer in original post

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3 REPLIES 3

‎04-09-2021 06:04

‎04-09-2021 06:04

Welcome to the Fitbit Community, @Cripper.

 

I appreciate the details shared in your post. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-09-2021 06:12

In response to LiliyaFitbit

‎04-09-2021 06:12

Support walked me through a factory reset; happy to say I was back to tracking this morning.

Best Answer

‎04-09-2021 06:32

In response to Cripper

‎04-09-2021 06:32

Thank you for your reply, @Cripper.

 

I am glad to hear you're back on track! Thank you for the update, I hope you continue enjoying the Fitbit experience and working on your goals.  

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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