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Experiencing Bluetoooth dropouts

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Bluetooth headphones drop out after roughly 30 Min if you don’t stop and start the music again. This is annoying on a long run, having to remember to fiddle with Pandora. Then, if you forget to do it and they drop connection, there is no way to back out of your exercise app while it is running to reconnect them.

 

This is a known problem, please fix this or just come clean and say the Ionic only truly works with Fitbit’s earbuds. 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

Sorry you have this problem.  Hopefully there is an answer

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Wendy | CA | Moto G6 Android

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@WendyB - Flagged your inappropriate and unprofessional response for review by the moderator. Who cares if you don't have the problem? This customer, and many others, do have the problem.

 

@RunnerinSC - Several other customers have reported the same issue, which is being most widely discussed in the thread "Bluetooth headphones drop out after 30mins"  Seems there is some sort of inactivity timeout that is occurring at the 30 minute mark.  Some of the customers are reporting that pausing/resuming using the controls on the bluetooth headphones prevents this timeout from occurring and their music continues uninterrupted.

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Im sorry @SunsetRunner But I really hate being sweared at and that's what he is doing

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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