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Face of iionin will not lighr with arm movement

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‎04-23-2018 14:58

‎04-23-2018 14:58

my inoin will face will not show time with movement of the wrist. Just started

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0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-23-2018 20:45 - edited ‎04-23-2018 20:46

In response to dong1946

‎04-23-2018 20:45 - edited ‎04-23-2018 20:46

Hello @dong1946,

 

Sorry you are having problems.  Here are the steps you need to take:

1. Press and HOLD the Left Button

2. Slide Left accessing the RIGHT Screen

3. Screen Wake = Auto (This is the option you want)

4. QUICK Press of the Left Button

 

You should now be back to the Clock Face and things should be working the way you are expecting.  You may also want to do a Restart (https://community.fitbit.com/t5/Ionic/Resetting-Your-Ionic/m-p/2648298#M48727), just to make sure things are straight.

 

Post back if you still need assistance.  Hope this helped and Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

View best answer in original post

Best Answer
5 REPLIES 5

‎04-23-2018 15:04

‎04-23-2018 15:04

Hold down the left button of the Ionic and check that screen wake is set to Auto 

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer

‎04-23-2018 15:19 - edited ‎04-23-2018 15:20

‎04-23-2018 15:19 - edited ‎04-23-2018 15:20

DELETED  Answer above.

Best Answer

‎04-23-2018 15:21

In response to SunsetRunner

‎04-23-2018 15:21

Thank you @SunsetRunner .

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer
0 Votes

‎04-23-2018 15:41

In response to supersmart01234

‎04-23-2018 15:41

It comes up and says pay with Ionic
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0 Votes

‎04-23-2018 20:45 - edited ‎04-23-2018 20:46

In response to dong1946

‎04-23-2018 20:45 - edited ‎04-23-2018 20:46

Hello @dong1946,

 

Sorry you are having problems.  Here are the steps you need to take:

1. Press and HOLD the Left Button

2. Slide Left accessing the RIGHT Screen

3. Screen Wake = Auto (This is the option you want)

4. QUICK Press of the Left Button

 

You should now be back to the Clock Face and things should be working the way you are expecting.  You may also want to do a Restart (https://community.fitbit.com/t5/Ionic/Resetting-Your-Ionic/m-p/2648298#M48727), just to make sure things are straight.

 

Post back if you still need assistance.  Hope this helped and Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

Best Answer