05-16-2018 05:08
05-16-2018 05:08
Dear all,
I'm facing a serious issue with the steps tracker and I need someone to help me.
Every day before I sleep I remove my iconic watch and when I woke up I saw the tracker is at 0 steps. Once I wear it and move the tracker will jump to 10 or 20 steps immideatly even I walk for few steps and any movements for my arm, it will count another 10 or 20 without any walking. The conclusion is when I remove my fitbit watch from my wrist and wear it again, the tracker will count more steps without any moment and the count is sometimes extermaly high.
Please advise
05-16-2018 07:15
05-16-2018 07:15
yeah i faced the same, and there are threads available on this issue.
but then again i would suggest that you contact fitbit customer care.
05-16-2018 10:01
05-16-2018 10:01
Yeah, step tracking can be way off. I did about 7000 steps while cycling the 50k round trip to work yesterday (both rides were tracked as cycling).