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Feedback about Ionic return

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‎04-16-2019 09:37 - last edited on ‎04-17-2019 09:39 by Moderator Alum

‎04-16-2019 09:37 - last edited on ‎04-17-2019 09:39 by Moderator Alum

Bought the fitbit from Argos uk it was dead no life even charging out of the box.

 

Bought on the 15th April 2019

 

i have called them and asked if they have any more in stock they can switch it out with they don't and the stores over 3 hours away.

 

Fitbit want it sent to them but would take 3 weeks as well

 

What can be done. 

 

Moderator edit: Subject for clarity.

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‎04-17-2019 09:37 - edited ‎04-17-2019 09:42

‎04-17-2019 09:37 - edited ‎04-17-2019 09:42

Hi @FMCCOOL302 welcome to the Forums!

 

Thanks for reaching out and for checking your options with the authorized retailer and for contacting our team. In this case it's up to you, since we can't change the process or the time it takes. If you need more details about why it will take that amount of days, please get back with our team and they will give you more details about it.

 

If you need me to request a new case for you, please let me know. 

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