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Feedback about JSON format - Data download

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‎02-13-2021 14:55 - last edited on ‎02-14-2021 11:30 by Fitbit Moderator

‎02-13-2021 14:55 - last edited on ‎02-14-2021 11:30 by Fitbit Moderator

Hello, I recently requested a full account download from fitbit. They sent me a zip file, but all activity data is provided in JSON format, which is useless from what I can tell. I really just wanted to find out how many miles I ran last year, so looking for a way to download an extract and sort/filter. I see you can do that by month (sorta) but not really what I want. Anyone else have frustration using this ZIP content?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-14-2021 11:30

‎02-14-2021 11:30

Hi @dpaterl, welcome to the Community Forums. 

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated.

 

I'll be around if you need anything else.

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0 Votes

‎02-14-2021 12:48

In response to RicardoFitbit

‎02-14-2021 12:48

Thank you Ricardo - I guess what I am asking is how can I view the JSON files? I am not familiar with that format.

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