help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Doesn't Record Sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2018 15:48

‎01-22-2018 15:48

My fitbit recorded the first night's sleep, but didn't record anything since (2 more night's sleep). It's on securely. Not loose.
Cassandra Anderton
Best Answer
0 Votes
3 REPLIES 3

‎01-22-2018 19:05

‎01-22-2018 19:05

Is the sleep setting on the App set to normal or sensitive, change to sensitive if it is set to normal.

Best Answer
0 Votes

‎01-22-2018 19:22

In response to SunsetRunner

‎01-22-2018 19:22

I can't seem to see how one would do this. Doesn't seem to be a place to change it. But I did restart the fitbit and reinstalled the app and sleep came up now, so that's solved.

Cassandra Anderton
Best Answer
0 Votes

‎01-22-2018 19:42

In response to goodlifevan

‎01-22-2018 19:42

Glad it is working again.  The setting for sleep is in the advanced tab on the app on the PC or the phone you can also change it on the website as well whichever is easiest.

Best Answer
0 Votes