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Fitbit Ionic Dying Quickly

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‎03-09-2018 16:16

‎03-09-2018 16:16

I got my fitbit ionic 2 months ago. The last 2 days it is dying within 8 hours. I will charge it over night put it on before work and by 4pm it's dead. Help! 

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4 REPLIES 4

‎03-10-2018 10:26

‎03-10-2018 10:26

It's great to have you here @R.P! Let me help you with the battery issue you're having. I would like you to restart your Ionic and check that you're fully charging it. After, the restart change the power source and charge it normally. 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎03-10-2018 10:30

In response to SilviaFitbit

‎03-10-2018 10:30

Right now it's at 100%. I pulled it off the charger at 8am. Let's see how
the day goes. It may have been trying to update or something that was
draining the battery.
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‎03-10-2018 11:04

‎03-10-2018 11:04

How to change to steps 

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‎03-15-2018 05:34

In response to R.P

‎03-15-2018 05:34

Thanks for getting back @R.P! Hope it can continue working as expected. 

 

Hey there @Lh78553! I'm not sure what are you trying to change in your Ionic. Do you want to change your main goal to steps? If you can provide me with more details, I'll be glad to continue assisting you. 

 

Catch you later! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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