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Fitbit Ionic MAC Address

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‎02-02-2019 16:03

‎02-02-2019 16:03

I need the MAC Address prior to set up and I have no idea how to find it. All I see is the screen that tells me to go to fitbit.com/setup. Anyone know how I can find the MAC Address from here?

 

Thanks

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4 REPLIES 4

‎02-02-2019 16:48 - edited ‎02-02-2019 16:49

‎02-02-2019 16:48 - edited ‎02-02-2019 16:49

The MAC address is accessed by swiping left to Settings, then About and the MAC address is there.  I'm not certain exactly where you are in the Setup process or if it is available at that point. It may be that it is not available until after Setup.

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‎02-02-2019 19:00 - edited ‎02-02-2019 19:01

In response to SunsetRunner

‎02-02-2019 19:00 - edited ‎02-02-2019 19:01

I'm not sure why one would need a Bluetooth Mac Address to setup the tracker.

 

Yes I believe the MAC address is not available until the unit is setup.

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‎02-02-2019 19:11

In response to Rich_Laue

‎02-02-2019 19:11

Thank you, Rich!

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‎02-03-2019 09:36

In response to SunsetRunner

‎02-03-2019 09:36

@Uq if you really need the MAC address of the Bluetooth, setting up wifi is not part of the initial setup process and may be skipped, you will need to contact Fitbit with your serial number found on the box.

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