01-29-2019 13:34 - last edited on 01-30-2019 13:37 by SantiR
01-29-2019 13:34 - last edited on 01-30-2019 13:37 by SantiR
Just updated my fitbit Ionic to the latest firmware. It has started receiving noticiations and vibrating when it's not on my wrist, it never used to do this and I can't see a setting to turn this off.
I know the watch doesn't think its on my wrist as the HR sensor isn't active and its still passcode locked.
Moderator Edit: Updated Subject for Clarity
01-30-2019 13:35
01-30-2019 13:35
@Will_G Welcome to the Fitbit forums! Thanks for reporting the situation you are experiencing with your Ionic notifications.
Your watch will receive notifications as long as they are activated. In this case, what you can try is turning off notification on your watch whenever you take it off. To do this please press and hold the left button until it vibrates (around 2 seconds). You will access the Quick Settings. Swipe left or right and find the Notifications tile and turn them off.
Hope this helps. Keep me posted!
01-30-2019 13:38
01-30-2019 13:38
Thanks for the input, but that's a temporary solution and I shouldn't have to turn notifications on and off when I take the watch on and off.
As I said this was never an issue before I updated to the latest firmware, the notifications should only show when the watch is on my wrist.
02-03-2019 07:43
02-03-2019 07:43
I agree!!!! There are sooo many things wrong with this update that I am wanting to switch away from fitbit... it shouldnt go off when its not on my wrist... thats just not even smart!