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Fitbit Ionic Not Turning On

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‎11-10-2018 08:37 - last edited on ‎11-11-2018 11:36 by Moderator Alum

‎11-10-2018 08:37 - last edited on ‎11-11-2018 11:36 by Moderator Alum

Hi all my ionic has decided it won’t turn on or possibly charge itself it’s only 9 months old any ideas thanks John 

 

Moderator Edit: Updated Subject for Clarity

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‎11-10-2018 08:47

‎11-10-2018 08:47

Have you tried pressing and holding the left button and bottom right button together for 15 secs (to try and initiate a restart)? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

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5 REPLIES 5

‎11-10-2018 08:47

‎11-10-2018 08:47

Have you tried pressing and holding the left button and bottom right button together for 15 secs (to try and initiate a restart)? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎11-10-2018 09:00

In response to N8teGee

‎11-10-2018 09:00

Hi n8tegee

that solved the problem many thanks John 

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‎11-12-2018 21:11

In response to N8teGee

‎11-12-2018 21:11

Yes it works thank you 

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0 Votes

‎11-13-2018 07:00

‎11-13-2018 07:00

I am having the same issue! And yes, I have tried resetting, Holding the right and lower left button and still get nothing. My screen stays black. I have also only had mine under a year.

Best Answer

‎04-25-2020 07:12

In response to N8teGee

‎04-25-2020 07:12

  1. Thank you. This worked for me!
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