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Fitbit Ionic Screen has died

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‎01-29-2020 05:22

‎01-29-2020 05:22

My fitbit Ionic is still syncing to my Android phone and monitoring my activity so it is clearly still working but the SCREEN is dead.  Nothing I do will start this screen up again.  I can see ABSOLUTELY NOTHING on the screen.  How do I fix this problem or have it repaired ?

 

Please help - I have not even had this for a full year yet !!!!

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‎01-30-2020 09:15 - last edited on ‎10-08-2025 11:10 by Fitbit Moderator

‎01-30-2020 09:15 - last edited on ‎10-08-2025 11:10 by Fitbit Moderator

@GHLappies Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

Sorry to hear that you're experiencing this with your Ionic's screen. In this case, I've shared your post with our Support team and they will continue assisting you through email. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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