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Fitbit Ionic displays wrong time and won’t update

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‎11-22-2018 05:14

‎11-22-2018 05:14

Beginning yesterday morning my Ionic began displaying the wrong time. The time never updates or changes at all now unless I shut it down and restart it. I have tried all the fixes related to time and time zones. Nothing works. The time is just wrong all the time and there’s not much point in wearing a watch with the wrong time. My steps always say zero or “defined”. The date is the only correct information and nothing else updates at all. Very frustrating. I keep hoping something will work.

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‎11-22-2018 05:34

‎11-22-2018 05:34

That sounds really weird. If several restarts dont get itnworking correctly again, try a factory reset (settings app on the watch and scroll down to About). If it isnstill not working correctly younwill need to contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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