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Fitbit Ionic not getting notifications from Note 8

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‎05-30-2018 11:28 - last edited on ‎05-31-2018 04:09 by Fitbit Moderator

‎05-30-2018 11:28 - last edited on ‎05-31-2018 04:09 by Fitbit Moderator

 So since I got my Fitbit I have been having issue!!!😡😡😡 First I called they reset Everything was on the phone for hours with them..Then it didn't work called back they trouble it again.Its not giving me any notification at all..First it started with me not getting text messages now I get nothing for that I get a watch.Then they tell me it's not conbatable with my phone which I have I Note 8.So basically it's a waste of money for this Fitbit.. I'm so mad bc this is not customer services at all..I'm going to keep posting on every site you can think of because it's not right.Fitbot you should be ashamed of yourself taking people money for things that don't work..

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎05-30-2018 14:26

‎05-30-2018 14:26

You should really check the compatibly of your device before buying. you really cant blame that on fitbit.

 

It is listed on the site

https://www.fitbit.com/devices

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎05-30-2018 14:27

In response to WendyB

‎05-30-2018 14:27

You can also set it up on the computer until it is supported

To download software
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer