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Fitbit Ionic not syncing with Strava

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‎08-10-2018 00:25

‎08-10-2018 00:25

Hi... for the last 4 days any activity I’ve done has not synced to Strava.  There was some kind of update to my Ionic and since then nothing has synced.  I’ve done all the usual disconnect apps, re-authorise etc but nothing has worked. Please advise if this is a known issue, I have spoken to other Ionic users who have had the same problem for the past few days too

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‎08-10-2018 12:04 - edited ‎02-11-2024 09:37

‎08-10-2018 12:04 - edited ‎02-11-2024 09:37

It's nice to see you around here @Toby78L! Thanks for taking the time to troubleshoot this, nice way to go!

Strava is working to resolve an issue which may cause inconsistencies syncing runs for the next few days. Our engineering team is also monitoring the integration on our end and hope to have things back to normal soon. 

Let me know if you have any questions!  

Maria | Community Moderator, Fitbit


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