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Fitbit Ionic "This app requires the "internet" permission to be granted"

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‎10-22-2018 07:18

‎10-22-2018 07:18

I am using the clock face Big Time and today I got the error message "This app requires the "internet" permission to be granted". I have used this clock face for several months without any issues.

I have read that this can be fixed by changing the clock face, but Ionic will not sync to the app and won't allow me to change the clock face.

I have tried restarting my phone and my Ionic several times without any luck.

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3 REPLIES 3

‎10-22-2018 13:35

‎10-22-2018 13:35

I am using Big Weather and have got the same message and it will not allow me to choose a new clock face and it will not reset.

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‎10-22-2018 22:33

‎10-22-2018 22:33

It somehow started working wthout the need to do anything.

It could be some connection error with the Fitbit app store.

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‎10-23-2018 11:12 - edited ‎02-06-2024 07:03

In response to Yopaz90

‎10-23-2018 11:12 - edited ‎02-06-2024 07:03

Hey there @Yopaz90 and @mtbjohn! I was looking for information on the forums and you may want to confirm, you've accepted the permissions on your app; check this post where our dear user @LilMissShaz shared an screenshot about the process that solved it for her. 

Glad to hear yours @Yopaz90 started working! 

Maria | Community Moderator, Fitbit


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