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Fitbit Ionic screen wont turn on after update

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My Ionic Fitbit prompt for an update so I did and the screen went dead after. I did several resets but nothing. It does charge but does not work anymore. Please advise. 🥺

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Whilst connected to the charger, have you held in all 3 buttons for 15-20secs?

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I have the same problem with my Ionic going blank during the update. Holding the buttons has not solved the problem. Battery charges. Any other suggestions?

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@marianne68,

Battery charges. Any other suggestions?

About the only thing you can do is let the battery fully discharge over the next 4 or 5 days so the device gets a reset. Connect it to a charger and try the 3 button reset again.

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I’ll try it. Thank you!

Sent from my iPhone
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