08-06-2020 11:00
08-06-2020 11:00
My Ionic Fitbit prompt for an update so I did and the screen went dead after. I did several resets but nothing. It does charge but does not work anymore. Please advise. 🥺
08-06-2020 19:14
08-06-2020 19:14
Whilst connected to the charger, have you held in all 3 buttons for 15-20secs?
08-06-2020 20:27 - edited 08-06-2020 20:28
08-06-2020 20:27 - edited 08-06-2020 20:28
I have the same problem with my Ionic going blank during the update. Holding the buttons has not solved the problem. Battery charges. Any other suggestions?
08-06-2020 23:34
08-06-2020 23:34
Battery charges. Any other suggestions?
About the only thing you can do is let the battery fully discharge over the next 4 or 5 days so the device gets a reset. Connect it to a charger and try the 3 button reset again.
08-07-2020 02:33
08-07-2020 02:33