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Fitbit Pay Card Not Working

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‎09-25-2018 07:59 - last edited on ‎10-01-2018 18:29 by Moderator Alum

‎09-25-2018 07:59 - last edited on ‎10-01-2018 18:29 by Moderator Alum

Hi

probably the only feature I haven't had a major issue with seems to have broken.

I have used Fitbit pay twice with no problems, I get to the check out today and it says I need to set it up.

So I left embarrassed, in my phone app it's still all set up? I have synced repeatedly, reset the Fitbit

And nothing, the app says press the left button and when I do that I get music or settings?

Any idea how I fix this? 

 

removed and re entered the card.

A great feature to save money!

 

Moderator Edit: Merged User Posts/Updated Subject for Clarity

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‎10-01-2018 18:29

‎10-01-2018 18:29

@SunsetRunner I hope you're doing well! Thanks for taking the time to create a thread to share the experience you have had with the Fitbit Pay feature. Thanks for restarting your watch and for trying all of those steps in order to sort this out.

 

I'm really glad to read that you were able to find a workaround to sort this out. I will leave the steps on how to remove a card and re add it here. That way, other users can try those steps to have this sorted.

 

Thanks for posting the solution that helped you out. See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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