11-04-2017
10:12
- last edited on
12-13-2017
15:12
by
MattFitbit
11-04-2017
10:12
- last edited on
12-13-2017
15:12
by
MattFitbit
During first sync, able to see 'wallet' icon in the apps, however, after a day on scheduled sync, it is disappeared. What went wrong?
Moderator edit: edited title for clarity
Answered! Go to the Best Answer.
Best Answer12-13-2017 15:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-13-2017 15:10
@PurplePau Great to see you on the community!
I can confirm that Fitbit Pay is not currently available in Malaysia.
I would recommend checking out our Feature Suggestion board and adding your preferred bank to the list. This is the best way for our team to gauge interest for new banks to be added.
Let me know if you have any questions.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
Best Answer11-04-2017 12:34
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-04-2017 12:34
@PurplePau, have you gone into the Fitbit app Dashboard Icon Device Settings, Apps, All Apps to see if the Wallet appears there? If it does, select it and install it again.
Best Answer11-05-2017 00:26
11-05-2017 00:26
Hi Larry, indeed the wallet in 'all apps' and in 'my apps' shown 'wallet'. It is installed but not available in the dashboard view. Hence, not able to add any card details.
I have reset and performed twice installation but still, it doesn't work. Will it be due to my location and wallet is still not available? Malaysia
Best Answer11-05-2017 00:34 - edited 11-05-2017 00:36
11-05-2017 00:34 - edited 11-05-2017 00:36
@PurplePau wrote:it doesn't work. Will it be due to my location and wallet is still not available? Malaysia
That’ll be it. Fitbit Pay and Wallet is only available in a few geographic regions.
The current banks asks are listed here Fitbit Pay Banks
11-05-2017 01:04
11-05-2017 01:04
When will fitbit pay be made available in Malaysia? Hope it will be soon as I purchased ionic is due to its nfc function. Thanks.
11-05-2017 01:05 - edited 11-05-2017 01:06
11-05-2017 01:05 - edited 11-05-2017 01:06
Unfortunately we here in the forums are not party to that information. Only Fitbit themselves know. All you can do is keep an eye on the web page I linked for you (although you may find the information from other sources first). Not ideal, I know. You could, as others have suggested, contact your bank to try and hurry things along.
Best Answer12-13-2017 15:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-13-2017 15:10
@PurplePau Great to see you on the community!
I can confirm that Fitbit Pay is not currently available in Malaysia.
I would recommend checking out our Feature Suggestion board and adding your preferred bank to the list. This is the best way for our team to gauge interest for new banks to be added.
Let me know if you have any questions.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
Best Answer03-26-2018 05:49
03-26-2018 05:49
Doesn’t it works as long as pay wave is available just like Samsung Pay?
Best Answer11-09-2018 02:55
11-09-2018 02:55
Please vote and comment in the community below.
Best Answer03-14-2019 05:21
03-14-2019 05:21
Hi, I have purchased fitbit versa.. But, I am not able to use the wallet. I can see the app installed but it is not visible in the dashboard.
My location: Amsterdam and my colleagues are able to use the wallet on their device.
10-10-2019 09:42
10-10-2019 09:42
may i know when the fitbit pay available in malaysia? just bought the ionic but regret cant use it ...
12-11-2019 09:38
12-11-2019 09:38
It seems like Fitbit has enabled the Fitbit pay feature to the Malaysia Fitbit. But there is still no back support Fitbit pay.
Best Answer12-21-2019 08:47
12-21-2019 08:47
Best Answer