Fitbit Pay does not remember the PIN code

[Slavekk]

After the IOS update, the Wallet application has lost its memory 😞 I run Fitbit Pay, I give my PIN and it will remember 20 seconds! I try after 1 minute - he requests the PIN again.

Fitbit Pay now become useless.

WTF?

[SantiR]

@Slavekk I hope you're doing well! Thanks for sharing the situation you are having with the Wallet application. Thanks for sharing those details about it. 

You mean the application on your watch, right? I'd recommend performing a restart on your Ionic. This could help you out with this.

Also, please check the device lock settings: 

• Enabled: Each time you put your device on your wrist.
• Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

You must enter your PIN code at least once a day. Perhaps the setting you are using is the "Enabled" one.

Hope this helps. Keep me posted! 

[Slavekk · Accepted solution]

I did not change the settings, and after a few hours the watch started to work normally. No reboot.
Now it's OK
Miracle? 😄

[SantiR]

@Slavekk Thanks for your quick reply and for sharing this update. I'm glad the watch started to work normally after a few hours. Perhaps, the update was taking some time to connect correctly. Happy you are back on track now.

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around!