07-25-2019 06:10
07-25-2019 06:10
Good Morning,
As per the case number above, you sent me my replacement Ionic around June 1, 2019.
It has ceased to operate, all I have is a black screen. I have tried all of the reset options listed, but nothing.
I am less than happy as I am training for a 1/2 Marathon here in Savannah in November.
This is not what I expect when I pay the price I did for the Fitness Tracker.
I will be waiting a response from y'all.
Mike Schratz
07-25-2019 06:31
07-25-2019 06:31
Unfortunately, customer support do not monitor these user forums so you'll need to contact them via contact.fitbit.com