Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app not showing Ionic data after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

Before this recent "update", my Ionic worked great for hiking, walking, running and cycling.   It would show all sorts of data like sleep, calories, floors, etc...on my iPhone 12.  The data I need shows up on my computer app, but not on the phone.   Has the phone dashboard of old been eliminated?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

@Edslittleworld Hi there. Thanks for the details mentioned. 

 

The same data showing on the online Dashboard should show in the Fitbit app too. Please make sure that you're logged into the same account than your online Dashboard. 

 

Also you may want to double check if the tiles were removed from the app: 

 

  1. On the Today tab 
     
    , tap Edit.
  2. To add a stat tile, swipe down and find the stat you want to add > tap Add. To hide a stat tile, tap the X icon on the stat you want to remove.
  3. Tap Done.

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes