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Fitbit cannot be started after swimming

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‎05-13-2019 21:31

‎05-13-2019 21:31

Hello! My Fitbit ionic turned off on its own after a swimming session in the sea. It was t even 1 meter deep! I tried charging it and tried starting it. All failed. I need the customer support team’s assistance here. It’s very very urgent! Thanks. 

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‎05-14-2019 00:26

‎05-14-2019 00:26

Hi @Vinothini, welcome to the community.

 

You can contact customer support by following the link here. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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