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Fitbit clock face - not responding after update

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‎12-16-2019 04:30

‎12-16-2019 04:30

Received an update on the device last week. After the update installation my Fitbit Ionic screen is not responding. its freezed on the clock face. I am not able to swip over to other screens or do anything at all.

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‎12-16-2019 04:43

‎12-16-2019 04:43

@SM_73, did you restart the Ionic after the new firmware was installed? If not, press & hold the left and bottom right buttons until you see the Fitbit logo, and then release the buttons.

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‎12-16-2019 04:46

In response to USAF-Larry

‎12-16-2019 04:46

Tried that too. but no luck 😶

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