help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving Snapchat notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2019 04:55 - last edited on ‎10-15-2019 20:34 by Fitbit Moderator

‎10-14-2019 04:55 - last edited on ‎10-15-2019 20:34 by Fitbit Moderator

Hi has anyone else stopped receiving snapchat notifications through on their ionic? I've checked all my app and notification settings and they all seem fine.

 

Moderator edit: Subject for clarity 

Best Answer
11 REPLIES 11

‎10-14-2019 11:45

‎10-14-2019 11:45

I also am having this same problem 

Best Answer

‎10-15-2019 15:37

‎10-15-2019 15:37

Come on fitbit what's happening?

 

Best Answer

‎10-17-2019 19:50

‎10-17-2019 19:50

I am experiencing the same problem. I even did a factory reset on the ionic to resolve the problem. However, the factory reset did nothing for the Snapchat notification. 

Best Answer

‎11-05-2019 06:46

‎11-05-2019 06:46

I have been having the same issues for the last few weeks. Texts, FB, E-Mails etc. are all still coming through, just not Snapchat. 

 

Have paired/unpaired, double checked to make sure it is one of the apps to get the notifications to push. 

 

Not sure what else can be done from a user end, guessing its something deeper.

Best Answer

‎11-07-2019 07:07

In response to Chepp

‎11-07-2019 07:07

I am also experiencing the same. I factory reset my ionic, uninstalled and reinstalled the fitbit and snapchat app, and it hasn't resolved. 

 

Has anyone gotten it to work again? 

 

I get my emails, texts, etc. just not snapchat. 

Best Answer

‎11-20-2019 12:16

In response to Chepp

‎11-20-2019 12:16

update,  as if today I started getting SOME notifications.  they seem to only be when I'm part of a group snap but not individual snaps.

 

no clue. 

Best Answer
0 Votes

‎11-25-2019 18:20

In response to SunsetRunner

‎11-25-2019 18:20

I contacted Fitbit and they state that they are ware of this since their latest update and "they are working on it."  We will see how long this might take.

Best Answer
0 Votes

‎12-15-2019 16:19

‎12-15-2019 16:19

Mine does the same thing. Why?

Best Answer
0 Votes

‎12-15-2019 16:31

In response to Lisa_var

‎12-15-2019 16:31

I don't know?!! My daughter has the blaze and she not had any issues. Mine stopped get notifications after an update. How about you?Sent from my Sprint Samsung Galaxy S® 6.
Best Answer
0 Votes

‎12-15-2019 16:36

In response to Mommado

‎12-15-2019 16:36

I get notifications from text and fb messenger, but not snapchat anymore.

Best Answer
0 Votes

‎12-15-2019 19:56

In response to Lisa_var

‎12-15-2019 19:56

I get text messages, incoming calls and Instagram. Not from snap chat anymore. I used to get notifications from snap but now they have stopped?? Makes me puzzled!Sent from my Sprint Samsung Galaxy S® 6.
Best Answer
0 Votes