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Fitbit device not charging

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‎07-26-2019 13:45 - last edited on ‎07-27-2019 15:08 by Fitbit Moderator

‎07-26-2019 13:45 - last edited on ‎07-27-2019 15:08 by Fitbit Moderator

My fitbit wont charge

 

Moderator edit: Updated subject for clarity 

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‎07-26-2019 20:26

‎07-26-2019 20:26

Hello @SunsetRunner do you have a Fitbit Charge, as the title suggests? Or is it the ionic? 

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‎07-27-2019 15:11

‎07-27-2019 15:11

Welcome to the Community @SunsetRunner. I would like to ask what our dear council @Rich_Laue said. Do you have a Fitbit Ionic? Have you tried this troubleshooting?

 

Thanks for those questions @Rich_Laue. 

 

Keep me posted. I'll be around if you need further assistance. 

 

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