Ionic has stopped working

[MeenaB]

I slept with my ionic two nights ago, and woke up to a blank screen.  It will not turn on or restart (pressing the 'back' and bottom button), have tried this a lot of times and for long periods of time, I even left it for hours and tried again.  My phone can not find the device, and I have even attached it to the charger to see if that works.  There was over 70% battery.  The back lights/sensors are not lighting up either.  Would appreciate a cure as I am feeling very lost without it. 😢

[SunsetRunner]

Hi Meena, you are not alone. Go to https://community.fitbit.com/t5/Ionic/Ionic-not-working/td-p/3613773 you'll see there is already a thread started there about the same problem.

[MeenaB]

Massive thanks for showing me the thread.... Having read through it all..... In short.... Am I stuffed? As in - tough luck? My ionic is over a year old... Probably nearer two. 

[SunsetRunner]

I’d say yes, it is over. I’m coming to terms with that myself. Personally I’m switching to Garmin.

Sent from my iPhone