Not sure what happened to my Fitbit Ionic. It blacked out! Fully charged. Need help. Not responding when press and hold for 10 seconds back and bottom buttons.
You are one of many of us that have the same problem. My second on died last night. It is a issue Fitbit is ignoring and not supporting. I am done with them. 500 dollars wasted on 2 of them.
My Ionic still dead. I only have one so I feel out of balance. I am used to knowing my numbers. Now I feel lost. I am going today to buy a replacement. I will most likely purchase an Apple Watch.
Sorry to hear, am in discussion with Fitbit now trying to get it replaced under warranty. This is only 8 months old, my first one 16 months. I will do as you and buy something different next time. Seriously disappointed in this product. Am using my Blaze until a new Ionic comes.