Ionic won't synch GameGolf courses

[Genemazo]

Ionic will not synch GameGolf courses to watch

[RicardoFitbit]

Hi @Genemazo thank you for bringing this situation to my concern, I'm happy to help you with your Ionic watch and GameGolf app. It's nice to see you again participating here in our Community Forums.

Seems odd that your GameGolf courses are not syncing. If you haven't already done so, I recommend you to log out of the Fitbit app and on log back in, it also has the settings available in Game Golf to log in to the account.  Log back in to Fitbit, go for a sync and setup the local course and select "send to tracker". When you add the courses stay on the settings screen open the app and keep track on your watch as it builds your courses. 

If you keep having issues with the Game Golf app, try uninstalling and reinstalling the Fitbit app. Then, from the Fitbit app, reinstall the Game Golf app and try transferring the golf courses.

As a side note, make sure that your mobile device, Fitbit app and Ionic device are up to date. Also, if you haven't already done so, please update the Game Golf app. 

Keep me posted, I'll be here if you need anything else.

[Genemazo]

Tried all recommendations and still will send courses....

Sent from Yahoo Mail on Android

[RicardoFitbit]

Thanks for your reply and the update provided @Genemazo, my apologies for the delay in responding.  

This is certainly not a common situation, thanks for letting us know about this specific issue with the GameGold app. Let me share with you that we’re aware of this and are working to identify a resolution as quickly as possible. We're sorry for any trouble and appreciate your patience

Looking forward to getting you back on track and resolve this matter as prompt as we can.

In the meantime we work on this, let me know if you have any additional questions. 

[GolfHammer]

Has there been any update or progress with this situation of     Type error: Failed to fetch.

and sync golf courses, have updated to 1.011 still problems have reset, reinstalled all apps still not able to sync