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Fitbit ionic blackout

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‎10-05-2019 17:32

‎10-05-2019 17:32

It suddenly blackout with 80% above battery life . I tried to charge it but  no response. Press back and bottom to restart also no response. What can I do next. I sue it for 1 and a half year.

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6 REPLIES 6

‎10-05-2019 17:33

‎10-05-2019 17:33

It suddenly blackout with 80% above battery life . I tried to charge it but  no response. Press back and bottom to restart also no response. What can I do next. I sue it for 1 and a half year.

Best Answer

‎10-05-2019 21:13

In response to chafhsing

‎10-05-2019 21:13

Not sure what happened to my Fitbit Ionic. It blacked out! Fully charged. Need help. Not responding when press and hold for 10 seconds back and bottom buttons. 

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‎10-06-2019 04:41

In response to sahacar

‎10-06-2019 04:41

You are one of many of us that have the same problem. My second on died last night. It is a issue Fitbit is ignoring and not supporting. I am done with them. 500 dollars wasted on 2 of them.

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‎10-06-2019 09:58

In response to sahacar

‎10-06-2019 09:58

My Ionic still dead. I only have one so I feel out of balance. I am used to knowing my numbers. Now I feel lost. I am going today to buy a replacement.  I will most likely purchase an Apple Watch. 

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‎10-06-2019 11:48

In response to sahacar

‎10-06-2019 11:48

Sorry to hear, am in discussion with Fitbit now trying to get it replaced under warranty. This is only 8 months old, my first one 16 months. I will do as you and buy something different next time. Seriously disappointed in this product. Am using my Blaze until a new Ionic comes.

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‎10-06-2019 12:07

‎10-06-2019 12:07

My also blackout with no apparent reason, just complete dead.

 

No way now to get it back.

 

Hope Fitbit fix this  

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