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Fitbit ionic not receiving notifications

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‎06-10-2019 12:23

‎06-10-2019 12:23

I require some help,  my ionic watch is not showing notifications. 

This keeps happening any advise please on how to rectify this problem? 

 

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‎06-11-2019 00:06

‎06-11-2019 00:06

Fitbit has a troubleshooting guide for notification problems. Hopefully it will help you sort out your issue: https://help.fitbit.com/articles/en_US/Help_article/1610/

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‎06-11-2019 00:11

In response to SteveH

‎06-11-2019 00:11

Hi ,
Thank you for coming back from me unfortunately I tried these helpful tips.
It appears that I'm still not receiving them.

Get Outlook for Android
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‎06-11-2019 00:15

In response to VickyW73

‎06-11-2019 00:15

That's a shame. In that case I would contact customer support via the link at the bottom of that help file. If they can't fix it then they can check your warranty status and advise on your options.

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