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Fitbit ionic not waking up when rotated

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I recently updated to Fitbit os 2 and so far the watch won't wake up when i rotate my wrist like it used to.   I know in os 1 there was a smart awake feature, tried to find it in os 2 in case it was set to manual but cant find it.  Any ideas?

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Press and hold the left button - swipe from the right hand side of the screen to the left - set screen wake to auto. 

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Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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Press and hold the left button - swipe from the right hand side of the screen to the left - set screen wake to auto. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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OMG THANK YOU!!  I had been about ready to give up on it.

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Thanks a lot, very useful. It worked but fitbit should take care & not to have such glitches with updates.

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Clearest instructions I’ve found on this.

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I have the same issue even on auto. I switched to manual and even then it won't wake up. This all began once I updated I've had more problems syncing and waking up the screen. The screen lags also. I've restarted multiple times and nothing is improving.

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Smiley Happy

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