help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic flashing logo

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2019 14:00

‎06-19-2019 14:00

Due to ionic not syncing to my phone and loosing time. I've followed steps from I internet to do factory reset and now it's flashing the logo and nothing else. Won't do anything. 

Best Answer
0 Votes
1 REPLY 1

‎06-20-2019 11:16

‎06-20-2019 11:16

Welcome to the Community @1982kemshell. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to confirm that you've restarted your Ionic. After this, if you're getting the Fitbit logo it can be that your watch isn't paired to your account anymore, please follow this procedure to set it up again. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes