help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit ionic not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2017 09:06

‎12-25-2017 09:06

Just got the ionic Xmas and I tried to turn it on ,and all I get is a temp screen show of/co. And then it blanks out, not showing it's charging or linking to the phone note 5

Best Answer
0 Votes
1 REPLY 1

‎12-25-2017 09:48

‎12-25-2017 09:48

Did you install app and sync your watch to It?

Best Answer
0 Votes