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Fitbit ionic plastic protecting sensors is broken

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‎01-06-2020 19:19

‎01-06-2020 19:19

Thank you for your help!  Is there way to fix the plastic on the sensor? Mine is bowed in on  sensor and will no longer find a heart rate, nor update.

Thank you,

Greta

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3 REPLIES 3

‎01-06-2020 20:10

‎01-06-2020 20:10

Welcome to the forums!

 

Only thing you can do is contact support.

 

I would read the warranty first

 

Use the help at the top of the forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-07-2020 04:34

In response to WendyB

‎01-07-2020 04:34

I'm out of warranty. Do you know if a watch repair company or a computer repair company fix this sort of thing?

Thank you,

Greta

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‎01-07-2020 04:44

In response to Ggissel

‎01-07-2020 04:44

Your best bet would be to call one local to you and ask I think.

?
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