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Fitbit ionic upgrade

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‎03-22-2018 04:28

‎03-22-2018 04:28

My fit bit ionic keep asking for an upgrade to iOS and when I try the up grade it won't, I have been running this thing from last night and it still haven't upgrade more done anything since then

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5 REPLIES 5

‎03-22-2018 06:44

‎03-22-2018 06:44

Are you trying to update it from a computer or phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎03-22-2018 06:55

‎03-22-2018 06:55

I am having the same issue and now my exercise shortcut on my Ionic does not work. Haven’t been able to record my workouts properly for almost 3 days...

 

Following this to to see what the solution is. 

 

😕

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‎03-22-2018 07:36

In response to DramaQueenDiva

‎03-22-2018 07:36

From my phone




Sent from my Galaxy Tab® A
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‎03-22-2018 07:37

In response to DramaQueenDiva

‎03-22-2018 07:37

I've been trying it from my phone

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‎03-22-2018 20:14

In response to Hop9704

‎03-22-2018 20:14

I tried this today and it worked...

 

1. Reset Ionic to factory settings (do in the watch not your phone)

2. Unpair your Ionic from everything

3. Delete Ionic from the FitBit app

4. Turn Bluetooth off

5. Restart your phone

6. Turn Bluetooth on

7. Add your Ionic back to the Fitbit App

8. It should update and you should be good to go

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