help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit power button

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-26-2019 10:35

‎04-26-2019 10:35

I recently got a new Fitbit Ionic through warranty, ( my last one stopped working). Since I have gotten it I have had an issue with the single button on the left of the watch being very hard to push in. Its almost like it is depressed in all the time. I can not get the full function of the watch. Would I be able to send this in as another warranty or am I stuck with it?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-26-2019 11:16

‎04-26-2019 11:16

Contact Customer Support.

View best answer in original post

Best Answer
2 REPLIES 2

‎04-26-2019 11:16

‎04-26-2019 11:16

Contact Customer Support.

Best Answer

‎04-26-2019 12:15

In response to SunsetRunner

‎04-26-2019 12:15

The replacement tracker I received is not under any type of warranty. FitBit advised me to buy a new tracker. Note to self switch to a different brand people. FitBit sends me a tracker that lasted less then the one I purchased and they wont do anything about it.

Best Answer
0 Votes