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Fitbit stop sync on my P30 Pro

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‎01-09-2020 07:27

‎01-09-2020 07:27

Everything was working very well before xmas , now from some days all notifications stop. Normally when before happened, i just open Fit bit app, manual sync, and it start working again, now it's already two times that i open fitbit app , try to sync manually, but it doesn't sync.

 

I have to remove my device from app, and make the pairing procedure again, then work again (for some hours ?)

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‎01-10-2020 09:16

‎01-10-2020 09:16

@Aramis974 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I appreciate that you mentioned you have to remove your device from the app in order to sync it. I would like you to make sure you've tried this syncing troubleshooting. Also, please confirm you have the latest app version which is 3.12.1 for Android phones. 

 

Keep me posted. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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