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Fitbit watch randomly switching screens

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‎09-18-2019 09:32

‎09-18-2019 09:32

Hi, I used the watch during a long swim yesterday and since then, the watch keeps switching screens on it’s own.  It randomly displays the ‘ transfers music ‘ screen and then a few second later will go to my ‘ today stats screen’ , without me pressing any buttons. I have tried a hard factory reset and still get the same problem. 

Any solutions ? 

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‎09-19-2019 10:55

‎09-19-2019 10:55

It's great to see you on the Community @Haz11. Thanks for the details mentioned and the troubleshooting performed. 

 

Since, you've tried performing a factory reset, please try restarting it. After this, check if your Ionic's display works normally. 

 

I'll be around if you need further assistance. 

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