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Fog on screen

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Fog on my screen appeared yesterday, tried rebooting & factory reset, still no change and cannot see the data. Anybody have the same problem?

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Sounds as if you got water in the watch.

Has it been in contact with water (washing hands, swimmig etc)?

In that case, it is certainly a case to return for replacement.

Phone: Xiaomi Mi5 OS: Android 7.1/Lineage 14.1
Watch: Ionic
Previous watches:Pebble, Pebble Time, Samsung Gear Fit2
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Hi

I don't swim but I do wash my hands. How do you send it back to fibit?
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I would think you have to contact your reseller for that.

Just make a photo of the problem, and mail/call the reseller and ask for replacement.

But it is up to the reseller how their procedure is.

Phone: Xiaomi Mi5 OS: Android 7.1/Lineage 14.1
Watch: Ionic
Previous watches:Pebble, Pebble Time, Samsung Gear Fit2
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