Sounds as if you got water in the watch.
Has it been in contact with water (washing hands, swimmig etc)?
In that case, it is certainly a case to return for replacement.
Best AnswerI would think you have to contact your reseller for that.
Just make a photo of the problem, and mail/call the reseller and ask for replacement.
But it is up to the reseller how their procedure is.
Best Answer