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GPS connection

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‎05-17-2020 02:48 - last edited on ‎05-18-2020 17:20 by Fitbit Moderator

‎05-17-2020 02:48 - last edited on ‎05-18-2020 17:20 by Fitbit Moderator

I have just had a new ionic and when I was running the other day it said that my GPS was searching ? How do I fix this. ? 

 

Moderator edit: Subject for clarity 

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‎05-18-2020 17:19

‎05-18-2020 17:19

Hi @squash27, welcome to the Community Forums! 

 

Thanks for your post. To learn more about the built-in GPS feature of your Fitbit Ionic, I recommend you to check the information that's specified on our help article: How do I use GPS on my Fitbit device?. If it's not working, please check: Why isn't GPS working on my Fitbit device?

 

Let me know if you have any additional questions.

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‎05-19-2020 16:36

In response to RicardoFitbit

‎05-19-2020 16:36

My Iconic always takes forever searching and once it connects it keeps dropping out and going back to searching this never used to be a problem with my Versa but since I got this iconic 3 months ago became a problem and is getting worse and worse went for a 6 km run last night and it never connected 

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