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GPS failure

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‎08-06-2019 10:43

‎08-06-2019 10:43

 My Fitbit Ionic has three months in my possession.It worked well until a month ago.Now when I run, I try to turn on the GPS, it searches the satellite and can't connect.This happens for an hour or so.I run in the countryside, with few trees and no buildings.I've restarted it several times and it's still the same.When I ride my bike, GPS connects to the satellite.I ask for help with my problem.

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‎08-06-2019 19:57

‎08-06-2019 19:57

Have you done a shutdown of the ionic? 

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‎08-06-2019 19:57

‎08-06-2019 19:57

Have you done a shutdown of the ionic? 

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