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Getting an SSL error in set up process

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‎07-04-2018 02:00 - last edited on ‎07-05-2018 16:18 by Fitbit Moderator

‎07-04-2018 02:00 - last edited on ‎07-05-2018 16:18 by Fitbit Moderator

Hello 

Just got this error message while trying to set up ICONIC on my Iphone, tried switching on phone and the Bluetooth , resetting ICONIC and nothing seems to work, deleting the account and setting up new one didn't help either, it seems that the iconic is useless. 

 

Moderator edit: Updated subject for clarity 

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‎07-05-2018 16:17

‎07-05-2018 16:17

A warm welcome to the Community @Natka-20! I appreciate the troubleshoot that you've tried as well for the details you've mentioned. I was checking the Community and this type of error was resolved by trying an alternative network. 

 

Hope this helps! Keep me posted. 

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