help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting an SSL error in set up process

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-04-2018 02:00 - last edited on ‎07-05-2018 16:18 by Fitbit Moderator

‎07-04-2018 02:00 - last edited on ‎07-05-2018 16:18 by Fitbit Moderator

Hello 

Just got this error message while trying to set up ICONIC on my Iphone, tried switching on phone and the Bluetooth , resetting ICONIC and nothing seems to work, deleting the account and setting up new one didn't help either, it seems that the iconic is useless. 

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎07-05-2018 16:17

‎07-05-2018 16:17

A warm welcome to the Community @Natka-20! I appreciate the troubleshoot that you've tried as well for the details you've mentioned. I was checking the Community and this type of error was resolved by trying an alternative network. 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer