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Getting my data to appear on my IPad

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‎09-28-2020 03:16

‎09-28-2020 03:16

Until recently, both my IPhone and iPad were synced to my Ionic.  I had an issue with my IPad and deleted the Fitbit app.  Then I reinstalled it.  But it won’t let me sync to my Ionic and keeps trying to set me up as a new account.

 

How do I get it to reinstate my data, which is still appearing on my iPhone?

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‎09-28-2020 03:19

‎09-28-2020 03:19

Hi,

 

You should be able to log in to the fitbit app in the same way as when you first installed it. I haven't had to do this for a while, but I am sure there is a login option on the app when you start it up and aren't already logged in.

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‎09-28-2020 04:01

‎09-28-2020 04:01

Thanks Stu

 

I tried that, but it didn’t work.  So I deleted it again and reinstalled it again.  Still didn’t work. 

There must be something else I need to do to get my data back, but I just can’t figure it out. 

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