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Getting "Error 1006"

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‎08-22-2020 07:47 - last edited on ‎08-25-2020 15:42 by Fitbit Moderator

‎08-22-2020 07:47 - last edited on ‎08-25-2020 15:42 by Fitbit Moderator

Hi

 

  I am Rohana

 

There is an Error 1006 access denied thru my macbook iphone but I can access the fitbit via iphone

 

The time is not synchronized

 

How to fix this?

 

rohana

 

Moderator Edit: Clarified subject

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‎08-25-2020 15:47 - edited ‎08-25-2020 15:48

‎08-25-2020 15:47 - edited ‎08-25-2020 15:48

@anadinazz Welcome back to the Fitbit Community. Thanks for getting in touch about this. 

 

I would like you to confirm you're following these instructions to change the time on your Fitbit device. 

 

As a side note, please attach a screenshot of the error message you're receiving and let me know if it's showing in your Fitbit app or online Dashboard. 

 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

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