10-11-2020
17:03
- last edited on
10-13-2020
12:06
by
RicardoFitbit
10-11-2020
17:03
- last edited on
10-13-2020
12:06
by
RicardoFitbit
With no alarms selected, my Ionic wakes me up every Saturday night/Sunday morning at midnight.
Moderator Edit: Clarified subject
10-13-2020 12:02
10-13-2020 12:02
Hi @Technicalbob, welcome to the Community Forums!
Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this situation and how many times since then? Your device wakes you up with an alarm or a notification? This happens only on Saturday and Sunday? In the meantime I receive your answers, please restart your device and check if there's a setup alarm following the steps that are specified on: How do I manage alarms on my Fitbit device?
Looking forward to your reply.
10-14-2020 14:03
10-14-2020 14:03
10-03-2021 16:36
10-03-2021 16:36
Has there been a resolution to this? My ionic started doing the same thing two weeks ago. It’s going off at midnight Saturday/Sunday morning. It’s definitely not an alarm.
10-04-2021 02:42
10-04-2021 02:42
10-04-2021 08:05
10-04-2021 08:05
Thanks for your response and for your input @Technicalbob. Welcome! It's great to see you around @Princess7151.
I appreciate the details shared on your post. To further investigate, may I know if you see something on the display when the Ionic turns off, like the Fitbit logo, the time or something like that? In the meantime I suggest performing a restart:
Cath you later.
10-04-2021 18:40
10-04-2021 18:40