Google Pixel 2 & XL Compatibility

[JakeDubbs]

Why, why on God's green earth is this fitbit ionic not compatible with one of the top flagship phones for this year. I've seen some half **ahem** answers to this question but none that actually fully explain why fitbit has dropped the ball on the compatibility. There has to be plenty of other people out there that agree how stupid this is on fitbits part that still hasn't found a solution to this after 2 months of this phones release.  

[Chaviglux]

Hi can you please walk me through the steps of connecting? I transferred my app from my old phone to my pixel 2 xl and the Fitbit charge 2 was not syncing. So I deleted the charge and thought would try to recommend it but the phone is not allowing. Any suggestions?

[veebee15]

for me its been the Aria scale 

[SunsetRunner]

I have a Pixel2 and Ionic, everything is working perfectly - sync, notifications etc

[Ray26]

Does your phone work now?? I was thinking of getting an Ionic, but idk if I want to now hearing about this.... Any suggestions of another wearable that's equivalent

[dancinginblue]

Let me just say this really sucks. I had syncing issues when I had iPhone too, and it is so inconsistent and frustrating I seriously want to dump my Charge2 in the toilet. What a waste of money. The app has ALWAYS sucked, no matter what platform I'm using. This thing never syncs.

[Chaviglux]

Yes it's working. No problems

[SanfordR]

I did finally get my phone and ionic to synch. It is true that Fitbit and
GOOGLE have not reached a compatibility handshake yet, but if you truck
your phone, you will be able to synch them

I love both my phone and ionic. Go for it
Sandy

[Ray26]

Does the Pixel 2xl work with the Ionic yet???

[Ray26]

Do you think I should get the Ionic then are you still having this syncing problem?

[Hebrews12-1]

Another data point.  I have Pixel 2 XL and Ionic.  Everything sync's fine but I get no notifications.

[Hebrews12-1]

I was just able to get a notification from my Pixel 2 XL to my Ionic.  Previously I had tried to get this to work via the app on my Pixel 2 XL. l went into the notifications area under General and I selected all the items I wanted to get notification from and it didn't work.

I'm more of a fitness watch person than a smart watch person so I really didn't care too much that it didn't work.  After posting my previous response it got me thinking and I decided to look a little deeper.  I found that, on the watch itself, you can swipe left to right from the home screen and there is a Notification menu.  This was set to "Off" and I just switched it to "Receive from phone" and the next time I received an e-mail on my phone I got the notification on the watch.  I had this working on my iPhone 6 previously but it was inconsistent at best.  Time will tell how consistent it works on the Pixel 2 XL.

[sharilb]

I have the blaze, and after I called the support phone number and spoke with someone- I was able to get them to work together and I haven't had any issue since. The guy said, software wise, how he looks at it- they should work no problem. I'm happy with both phone and watch at this point
Sent from Yahoo Mail on Android

[shmahoo]

Jeremy here in Australia with Ionic and Pixel 2.

Sync of steps/sleep data NO PROBS, but NO notifications at all. It did work for 5 minutes one day (I DON'T know what I did), but I have read so many forums and tried so hard!

I wonder if the "new" Android firmware is not yet compatible with FitBit, and that's why Pixel works but Pixel2 doesn't. But I'm just clutching at straws.

FitBit - we just want your product to do what it says on the box!!

[SunsetRunner]

duplicate post

[SunsetRunner]

As mentioned before, no problems for me with my Pixel2, everything works well.

[Ashschreck]

My pixel 2 xl is not syncing. I tried my boyfriend's pixel 1 and it works no problem.

[Hebrews12-1]

Just a quick update.  It has been 3 days and the notifications are still working from my Pixel 2 XL.

[leanne86]

I am having the same issue with the Flex 2 that I have just been bought for mothers day ... Never thought to check if it would be compatible to a up to date hand set (google pixel 2 xl) I can not receive any notification on my fitbit. Messaged Fitbit support today and they have told me this hand set is not on the list of compatible devices but the list is being updated on a regular basis but couldn't tell me when it will be fully compatible. 😞

[SunsetRunner]

I'm really confused why it works for some people but not others.

I have android wear os installed (I needed this to get notifications working on my Pebble I had previously) even though the Pebble wasn't an Andriod Wear watch. For the Pebble, there was no need to go into Wear and configure the watch, the app just needed ot be installed.

I'm wondering if the Fitbit is the same, since I left Wear installed once I bought my Fitbit. Perhaps it's worth installing it? Also, double check on the Fitbit screen notifications is on, I accidentally turned mine off the other day (!)

[leanne86]

Hi I have the Android Wear app installed for my fossil smart watch I have
and on the flex 2 it doesn't have a screen to turn on or off. I'm not sure
why it works for some people and not other.

I have currently tried unpairing the devices and repairing them.
Turning my hand set off and back on.
Going into the Fitbit notification settings and changing everything to
other options to see if that made a difference.

Fitbit support have emailed me back and said they are working on the list
but don't have a time frame. The fitbit is still syncing with the app to
track my steps and sleep, it's just not working for notifications
(reminders/sms/calls etc)