help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Great service

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-03-2020 05:51

‎11-03-2020 05:51

New Ionic device died after 2 weeks. Phoned Fitbit support. Spoke to a great lady. She told me what to do. Sent my details and received and order confirmation with half an hour of speaking to her. Very happy thank you

 

Best Answer
2 REPLIES 2

‎11-03-2020 07:36

‎11-03-2020 07:36

Hi @MervynTT  customer support is awesome and I'm glad they were able to get you sorted out with your Ionic. This is a great community and so many areas of the forum to explore. Take a look at the link in my signature to start exploring!

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-03-2020 09:46

In response to Odyssey13

‎11-03-2020 09:46

@MervynTT Welcome to the Fitbit Community. It's great to hear that you had an excellent experience with our Support team. 

 

Thank you for taking the time to share the outcome. Feel free to continue posting in the forums as mentioned by @Odyssey13. 😀

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer