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Great service

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‎11-03-2020 05:51

‎11-03-2020 05:51

New Ionic device died after 2 weeks. Phoned Fitbit support. Spoke to a great lady. She told me what to do. Sent my details and received and order confirmation with half an hour of speaking to her. Very happy thank you

 

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2 REPLIES 2

‎11-03-2020 07:36

‎11-03-2020 07:36

Hi @MervynTT  customer support is awesome and I'm glad they were able to get you sorted out with your Ionic. This is a great community and so many areas of the forum to explore. Take a look at the link in my signature to start exploring!

Stepping in the U.S.A. since September 2013. Android 14

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‎11-03-2020 09:46 - last edited on ‎12-06-2025 08:10 by Fitbit Moderator

In response to Odyssey13

‎11-03-2020 09:46 - last edited on ‎12-06-2025 08:10 by Fitbit Moderator

@MervynTT Welcome to the Fitbit Community. It's great to hear that you had an excellent experience with our Support team. 

Thank you for taking the time to share the outcome. Feel free to continue posting in the forums as mentioned by @Odyssey13. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer