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HR sensor issue

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‎06-13-2018 13:04

‎06-13-2018 13:04

Hi. Sorry for my english.  I have a strange issue with the hr sensor of my ionic. This is a New one because the first died after 6 months. With this unit the hr sensor work perfectly until I wear on my wrist.  When I take off for a shower the led switch off and doesn t work until I switch off and on the ionic. Then it works perfectly and continusly until I take off again and so on. Last firmware installed.  What could it be?  It seems a software issue but I am not sure.  Thanks

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‎06-13-2018 15:19

‎06-13-2018 15:19

Your English is fine.  Try a Restart and do it several times if necessary.  

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